The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Aura Kembang Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation.
Please return your purchase to the following address: Aura Kembang Sdn Bhd
22A, Jalan TTDI Grove 4/1C, TTDI Grove
43000 Kajang, Selangor
Please contact us at naturmalaysia@gmail.com or +60125763500 if you have any questions or doubts.
